Note: This is the 2010鈥�2011 edition of the eCalendar. Update the year in your browser's URL bar for the most recent version of this page, or click聽here to jump to the newest eCalendar.
For your Information Technology (IT) needs
UU直播's IT Services website is your one-stop shop for all central IT services at UU直播. Visit www.mcgill.ca/it to:
- Find details on all IT services, including available training and support. Services are organized by categories such as "Telephone, Network and Wireless".
- Search the UU直播 IT Knowledge Base for FAQs and supporting articles on all IT services. Search by keywords such as "myUU直播", or by specific article number.
- View system announcements and scheduled downtimes.
- Read featured articles on computer security, new software and other timely tips.
Take an interactive video tour of IT services at . Here you'll learn about myUU直播, the University portal, and myCourses, for all of your online course content. You鈥檒l also find information on accessing your UU直播 email, connecting to the UU直播 wireless network, taking computer clinics, and downloading free software available to students.
Logging In
Logging In
You need to use your UU直播 Username (usually in the form of firstname.lastname [at] mail.mcgill.ca) and UU直播 Password to access most central IT services including: myUU直播, myCourses, email, wireless, Virtual Private Network (VPN), and UU直播's dialup access service (DAS).
To find out your UU直播 Username and set your UU直播 Password:
myUU直播 (the University portal)
myUU直播 (the University portal)
myUU直播 is the central access point where you:
- Read your email.
- Check myCourses.
- Get direct links to Minerva to view and update your student records and account information.
- Search the UU直播 Library Catalogue.
- Keep abreast of the latest UU直播 news.
- And more.
Click myUU直播 at the top-right corner of the UU直播 home page (www.mcgill.ca) and sign in using your UU直播 Username and UU直播 Password.
myCourses
myCourses
Many of your courses will have online materials or activities such as assignments and readings, the syllabus, project guidelines, discussion forums, calendars, etc.
Access your online course content via myCourses at www.mcgill.ca/mycourses or through links within myUU直播.
- Sign in using your UU直播 Username and UU直播 Password.
- Click myCourses (WebCT Vista) to enter the site.
- Verify your browser settings using the Check Browser utility at the top-right corner of the page.
Find more information on myCourses for students at: www.mcgill.ca/it.
Your UU直播 Email Address (usually in the form of firstname.lastname [at] mail.mcgill.ca) is the University's official means of email communication with you. For information on the policy, see E-mail Communications with Students. Access your email at or through the myUU直播 portal using your UU直播 Username and UU直播 Password. View your UU直播 Username, UU直播 Email Address and set up your UU直播 Password on the Minerva Personal Menu.
Online Student Directory
Online Student Directory
You can opt in to the student directory and make it easier for your fellow classmates to contact you. Find more on this service at www.mcgill.ca/directory/students.
Getting Connected
Getting Connected
You will need to use your UU直播 Username and UU直播 Password to access the services listed below. You can find more details on these services at www.mcgill.ca/it:
Wireless: Access the Internet using your laptop or other mobile device from virtually anywhere on campus, through the UU直播 Wireless network. Log in to the Wireless network using your UU直播 Username and UU直播 Password.
Virtual Private Network (VPN): If you connect to the Internet with an Internet Service Provider (ISP) other than UU直播's Dialup Access, you need to establish a VPN connection to access UU直播 restricted sites and resources (e.g., Library databases). Connect by VPN using your UU直播 Username and UU直播 Password.
Dialup Access (DAS): If you do not have a high-speed ISP, use UU直播鈥檚 dialup service and connect to the Internet using your telephone line and a modem. Log in to DAS using your UU直播 Username and UU直播 Password.
UU直播 Residences Telecommunications: For students living in UU直播 Residences and UU直播 Off-Campus Residences, there is a Voice and Data (wired and wireless) service.
Computer Labs: Many faculties and departments provide computer labs for students in their programs. For lab locations, computer availability, software/peripheral availability and more, see .
Connectivity@UU直播 iCare Clinic: Attend this free, hands-on clinic and learn how to configure your computer to connect to the Internet via wireless or modem, and how to set up a VPN connection. Find out how to register for IT Training at www.mcgill.ca/it.
Safe Computing
Safe Computing
Computing Safety iCare Clinic: Attend this free clinic and learn how to prevent viruses, spyware, adware and other malicious programs from infecting your computer. Find out how to register for IT Training at www.mcgill.ca/it.
Free software: Download free antivirus software and other campus software from UU直播's Software
Licensing site at
www.mcgill.ca/software. Find out more about campus software and protecting your computer at
www.mcgill.ca/it.
Note: Be sure to uninstall any previous antivirus software from your
computer before installing new antivirus software.
Ten tips for keeping information secure: Read the University鈥檚 information security tip sheet found at www.mcgill.ca/infosec/tips.
Set up your security questions in myUU直播
Set up your security questions in myUU直播
Setting up your security questions and answers for your UU直播 Password allows you to use the Forgot Password? link found on several UU直播 applications, in case you forget it.
Once you have set up your UU直播 Password in Minerva, log into myUU直播 () and click the UU直播 Password Security portlet. Follow the onscreen instructions to set up your own security questions and responses.
Need Help?
Need Help?
Welcome New Students: Take an interactive guided tour of IT services: at .
UU直播 IT Knowledge Base: Search the IT Knowledge Base at for setup instructions and answers to commonly asked questions about IT.
Getting Help?
Getting Help?
Contact the ICS Service Desk by submitting your request via a web form at , or find out phone and walk-in support hours at www.mcgill.ca/it.
Programs, Courses and University Regulations—2010-2011 (last updated Apr. 22, 2010) (disclaimer)