NOTE: This course will be held remotely, via MS Teams. You will be provided information on how to attend once you register.
NOTE: This course will be held remotely, via MS Teams. You will be provided information on how to attend once you register.
Target Audience: Faculty and Staff
Prerequisites:DzԱ
Duration: 2.5 hours
Course format:´ǰDZ
NOTE: These sessions are available ONLY to IT Services Units.
Target Audience: All IT Services staff.
Prerequisites:DzԱ.
Duration: 2 hours
Course format:´ǰDZ
(Courses are given approximately once a month)
This course provides an overview of the knowledge management process in ServiceNow. Topics covered include:
NOTE: Due to the pandemic, this course will be held remotely via Webex or MS Teams. You will be provided information on how to attend once you register.
NOTE: This course will be held remotely, via MS Teams. You will be provided information on how to attend once you register.
NOTE: This course will be held remotely, via MS Teams. You will be provided information on how to attend once you register.
Target Audience: Faculty and Staff
Prerequisites:DzԱ
Duration: 2.5 hours
Course format:´ǰDZ
NOTE: This course will be held remotely, via Webex or MS Teams. You will be provided information on how to attend once you register.
NOTE: These sessions are available ONLY to IT Services Units.
Target Audience: All IT Services staff.
Prerequisites:DzԱ.
Duration: 1 hour
Course format:´ǰDZ
This course provides an introduction to dashboards and reports in ServiceNow. Topics covered include:
NOTE: Due to the pandemic, this course will be held remotely via Webex or MS Teams. You will be provided information on how to attend once you register.
Target audience: Staff members who need access to their site as a Site Manager or Administrator.
Prerequisites:DzԱ
Duration: 2.5 hours
Course format:´ǰDZ
NOTE: This course will be held remotely, via MS Teams. You will be provided information on how to attend once you register.
NOTE: Due to the pandemic, this course will be held remotely via Webex or MS Teams. You will be provided information on how to attend once you register.
NOTE: This course will be held remotely, via MS Teams. You will be provided information on how to attend once you register.
NOTE: Due to the pandemic, this course will be held remotely, via MS Teams. You will be provided information on how to attend once you register.
NOTE: Due to the pandemic, this course will be held remotely, via Webex or MS Teams. You will be provided information on how to attend once you register.
NOTE: These sessions are available ONLY to IT Services Units.
Target Audience: All IT Services staff
Prerequisites:DzԱ
Duration: 1.5 hours
NOTE: Due to the pandemic, this course will be held remotely via Webex or MS Teams. You will be provided information on how to attend once you register.
Target audience: Staff members who need access to their site as a Site Manager or Administrator.
Prerequisites:DzԱ
Duration: 2.5 hours
Course format:´ǰDZ
NOTE: Due to the pandemic, this course will be held remotely, via Webex or MS Teams. You will be provided information on how to attend once you register.
NOTE: These sessions are available ONLY to IT Services Units.
Target Audience: All IT Services staff
Prerequisites:DzԱ
Duration: 1.5 hours