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Cahier pour les infirmiers et infirmières de triage

Le Self Study-Workbook for Health & Social Services Professionals : Module 2 Triage Nurses a été conçu à des fins de formation linguistique en anglais langue professionnelle.Ìý La nature même de l'ouvrage fait en sorte que l'information s'y trouvant n'est disponible qu'en anglais.

Ce cahier et les documents vidéo et audio qui l’accompagnentÌývous proposent une variété de scénarios reproduisant des situations types que vivent quotidiennement des infirmiers et infirmières de triage avec leurs clients. Les apprenants qui visionnent les vidéos, écoutent les documents audio et effectuent les exercices du Cahier apprendront à utiliser les termes anglais appropriés qui leur permettront :

  • de faire en anglais une évaluation rapide du problème, tout en mettant le client à l’aise;
  • Ìýde faire le bilan de son problème;
  • Ìýde poser des questions pour identifierÌýles symptômes du client;
  • Ìýd’expliquer au client ce qu’ilsÌýsont en train de faire;
  • Ìýde formuler des questions plus spécifiques pour compléter le bilan de santé du client;
  • Ìýde discuter avec un client anxieux, timide ou renfermé.

Workbook Overview

Unit I - What Brings You Here?

Functions

Ìý- Making an initial assessment of the medical problem
Ìý- Asking follow-up questions
Ìý- Putting patients at ease
Ìý- Practising, listening to, reading and asking questions using vocabulary related to injury, earache, common cold and thrombosis

Listening

Ìý- To a dialogue for general comprehension and details
Ìý- To typical questions a triage nurse asks
Ìý- To short interactions between the patient and the nurse
Ìý- To and pronouncing words ending in "s" and "es"
Ìý- To and pronouncing two-part verbs, an ER visit and typical triage questions

Vocabulary

Ìý- Two-part verbs
Ìý- Sport injuries
Ìý- Pain
Ìý- Earache problems
Ìý- Thrombosis
Ìý- Vital signs
Ìý- Common cold

Grammar

Ìý- Basic questions with "to be"
Ìý- "Wh" questions using "do" and "does"
Ìý- Simple present, present continuous
Ìý- Distinctions between tenses
Ìý- Possessive forms

Cultural Notes

Ìý- Putting patients at ease

Communication Strategies and Tactics

Ìý

Unit II - How Long Have You Had This Problem?

Functions

Ìý- Taking a brief history of the medical problem
Ìý- Understanding how long the problem has been going on
Ìý- Reflecting on the basic questioning process
Ìý- Formulating basic triage questions for breastfeeding, dizziness, headache and head trauma
Ìý- Practising, listening to, reading and asking questions using vocabulary relqted to breasfeeding, dizziness, migraine, head injury and body parts

Listening

Ìý- To a dialogue for general comprehension and details
Ìý- To and pronouncing titles and breasfeeding vocabulary
Ìý- To and pronouncing words ending in "ed"

Vocabulary

Ìý- Breasfeeding problems
Ìý- Dizziness problems
Ìý- Headaches problems
Ìý- Eye injuries
Ìý- Medical specialists
Ìý- Body parts and the five senses

Grammar

Ìý - "Wh" questions using "did"
Ìý- Time expressions
Ìý- Simple past, present prfect and present perfect continuous tenses
Ìý- Distinctions among tenses

Cultural Notes

Ìý- Using titles
Ìý- Talking about the body

Communication Strategies and Tactics

Ìý- Hypothesis testing for a clearer understanding

Unit III - How Would You Rate Your Symptoms?

Functions

Ìý- Focusing on how patients describe their symptoms
Ìý- Soliciting information from patients in relation to symptoms
Ìý- Practising, listening to, reading and asking questions using vocabulary for pain and its degrees of intensity
Ìý- formulating basic triage questions for respiratory and infectious disease problems
Ìý- Using slang and euphemistic terminology to describe symptoms
Ìý- Asking for clarification
Ìý- Making suggestions and giving instructions

Listening

Ìý- To a dialogue for general comprehension and details
Ìý- To sample questions
Ìý- To short interactions between the patient
Ìý- To a reading of a case history describing pneumonia
Ìý- To the pronunciation of words of pain and their related degrees of intensity
Ìý- to and pronouncing minimal pairs

Vocabulary

Ìý- Pain - abdominal and respiratory
Ìý- Degrees of pain
Ìý- Respiratory problems
Ìý- Abdominal problems
Ìý- Gastro
Ìý- Tuberculosis
Ìý- Pneumonia
Ìý- Slang terms
Ìý- Euphemisms
Ìý- Idioms
Ìý- Disabilities
Ìý- Politically correct terminology
Ìý- False cognates
Ìý- Vulgar terms to avoid
Ìý- Acronyms and abbreviations

Grammar

Ìý- "Wh" questions in all tenses
Ìý- Conditional sentences
Ìý- Modal auxiliairies, present and future
Ìý- Comparative and superlative adjectives

Cultural Notes

Ìý- Using nice words and professional words
Ìý- Avoiding bad words
Ìý- Using words with dignity

Communication Strategies and Tactics

Ìý- Asking for clarifications
Ìý- Making suggestions
Ìý- Giving instructions
Ìý- Understanding degrees of obligation

Unit IV - When Did It Start?

Functions

Ìý- Formulating triage questions for dermatological, endocrine and psychosocial problems
Ìý- Identifying types of triage questions
Ìý- Practising, listening to, reading, speaking, and asking questions using vocabulary and idioms related to dermatological, endocrine, psychosocial and emotional problems
Ìý- Making subjective and objective observations

Listening

Ìý- To a dialogue for general comprehension and details
Ìý- To sample questions
Ìý- To the pronunciation of dermatological, endocrine, emotional and idiomatic vocabularies
Ìý- To, repeating and playing the nurse's role
Ìý- To and pronouncing "ch" words

Vocabulary

Ìý- Skin conditions
Ìý- Endocrine problems
Ìý- Psychosocial problems
Ìý- Emotional words
Ìý- Idioms that express psychological distress

Grammar

Ìý- Distinction between simple past and past continuous tenses
Ìý- Past tenses and time clauses

Cultural Notes

Ìý- Accomodating diversities

Communication Strategies and Tactics

Ìý

Unit V - What Do We Do Now?

Functions

Ìý- Looking at what to say in the final stages of triage
Ìý- Identifying and expressing empathy
Ìý- Reviewing questioning protocols related to suicide
Ìý- Analyzing nurse-patient interaction in sensitive situations
Ìý- Responding to emotional patients
Ìý- Closing triage conversation with patients

Listening

Ìý- To a dialogue for general comprehension and details
Ìý- To sample questions
Ìý- to identify specific phrases of empathy
Ìý- To fill in longer stretches of discourse
Ìý- To several ways to end a conversation
Ìý- To and practising word stress

Vocabulary

Ìý- Negative emotions
Ìý- Idioms including "teen speak"
Ìý- Illnesses such as STIs, genitourinary infections, abnormal uterine bleeding, depression and suicide, myocardial infarction
Ìý- Medical terms
Ìý- Hospital departments

Grammar

Ìý- Modal "can"
Ìý- Future forms
Ìý- Imperatives

Cultural Notes

Ìý- Teen speak

Communication Strategies and Tactics

Ìý - Ending conversation with verbal and non-verbal cues

Examples of videos from the DVD and exercises available in the workbook

Unit I - What Brings You Here?

Grammar at a Glance: Present Tenses Chart 1 [.pdf]

Practice With "Do" or "Does" Questions [.pdf]

Grammar Tips - "Wh" Questions: Forms and Meaning [.pdf]

Fichier 2_an_earache.m4v
Video - An Earache

Ìý

An Earache [.pdf]

Cultural Note: Putting Patients at Ease [.pdf]

Crossword [.pdf]

Unit V - What Do We do Now?

Fichier 2_stis.m4v
Video - STIs

Ìý

STIs [.pdf]

Ìý


À venir: Exercices additionnels liés à des thèmes présentés dans le cahier.


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