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ISS is available virtually and in-person Mondays-Fridays during business hours.

eClaims

Upon activation on Minerva, please wait听7 days听to sign up to the Medavie Blue Cross app or the Medavie Blue Cross website portal.

Please note, if you do not have a Medavie Blue Cross Username and Password, you can register using your Policy Number (The 10-digit Policy number is (0095258000) and your Identification Number (Your UU直播 ID + 01 at the end i.e: 260XXXXXX01*)

*If you were enrolled in IHI before May 4th, 2019, your Identification Number will be your UU直播 ID + 00.

How to Make a Claim:

On the Medavie Blue Cross Website

On the Medavie Blue Cross Mobile App

In addition to the information above, please also review ISS' FAQs page.

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