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Users may be intermittently unable to download attachments or view embedded images in Outlook on the web

Users may see the following error message when an attachment fails to download: 鈥淓rror downloading the file content.鈥� Downloading attachments and embedded image viewing may succeed after signing out and then back into Outlook on the web.

If available, users can download attachments and view embedded images consistently through the Outlook desktop client.

IT Services is currently working on a fix to resolve the issue.

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myCourses: grade export function unavailable

In myCourses, instructors are currently unable to export grades to Minerva from myCourses.听 This is an ongoing issue that IT Services is actively addressing, working closely with the vendor to restore this function and testing possible fixes.

As a temporary workaround, instructors need to manually enter grades in Minerva.听 Please see the following articles for relevant instructions:

Some users may experience multiple issues with Microsoft Teams

Update: January 29th, 9:15:听The problems affecting Microsoft Teams were resolved over the week-end. If you are still experiencing problems, please restart your computer. If the problem persists, please contact the service desk.

Update: January 26th, 16:08:听No resolution yet but Microsoft is applying configuration changes intended to reduce customer impact as quickly as possible. We will provide further updates as we receive them.

uPrint Anywhere downtime scheduled Thursday, February 22 from 5:00pm-8:00pm

uPrint Anywhere, the email 鈥揵ased solution that allows you to print from your mobile devices, will undergo maintenance on Thursday, February 22, 2024, from 5:00pm to 8:00pm. 听

IMPORTANT UPDATE: As of March 18, Authy desktop has been discontinued - Install OneAuth to continue authentication on Windows or Mac device

The Authy desktop apps for Windows, macOS and Linux has been discontinued by the vendor and will no longer be supported as authentication method after March 18, 2024. Please install the secure alternative application, OneAuth to continue authentication on your Windows or Mac device.

When opening the Authy desktop app you may notice the following message from the vendor:听

Important: OneDrive and UU直播 Outlook email storage space reduction.

Students! Please read carefully since the information contained in this announcement will affect your ability to store files in your OneDrive account and may affect your ability to send emails from Outlook after May 31st 2024.

UPDATE: Issue affecting student enrolment updates in myCourses

UPDATE:听Some students may notice a discrepancy between updates to their enrolment records and those displayed in myCourses. Please note that this is a temporary issue that does not affect enrolment records and will be resolved shortly.

Clarification of restrictions on WeChat use

Although it is prohibited to use WeChat on any UU直播-managed/owned device, individuals can continue to use WeChat on their personal devices using their personal accounts.

We remind you to be vigilant and exercise your discretion when using apps that can access your personal information if the proper privacy settings are not available or in place.

Restriction of WeChat on UU直播 devices / Interdiction WeChat sur les appareils de UU直播

This message was updated on November 20, 2023.

Ce message a 茅t茅 mis 脿 jour le 20 novembre 2023.

La version fran莽aise suit

Dear members of the UU直播 community,

Important update: retirement of wiki feature in Microsoft Teams as of Jan. 2024

Are you the owner of an MS Teams workspace featuring a wiki tab, typically used for meeting notes?

If so, we would like to inform you about a significant change concerning the wiki feature (usually used for meeting notes) in Microsoft Teams. Microsoft has announced that as of January 2024, the wiki feature will be retired and replaced by OneNote.

In this article:

How does this affect you?

Stream (on SharePoint) has replaced Stream (Classic)

UU直播 has completed its transition from the Stream (Classic) video-sharing platform to the new Stream (on SharePoint). Effective October 31, 2023, the Stream (Classic) interface is permanently disabled.

Update: myProgress has been restored.

The myProgress service has now been restored.

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Safe usage of your UU直播 username and password

Weak or stolen passwords are hackers鈥� primary points of entry. If you use the same password for various accounts (even if it a strong password), a security breach for one of those accounts puts all accounts at risk.

If you are prompted to create new credentials, make sure to create a unique password for your new account and:

Wired connectivity has been restored at Macdonald campus

UPDATE: The wired connectivity at Macdonald campus has been restored.

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